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HALLERBS service and support
Service & support

One partner, drawing to running line.

From the first part survey to commissioning, training, spares and remote diagnostics — HALLERBS supports overseas customers across the full lifecycle of the machine.

What service and support does HALLERBS provide? HALLERBS offers seven support services for overseas customers: pre-sale survey & solution design, on-site installation & commissioning, operator & programming training, genuine spare-parts supply, remote diagnostics & technical support, production-line integration with fixtures and tooling, and secondary system development — one accountable partner from part drawing to a running line.

Lifecycle support

Seven services, one accountable line.

01 · Survey & solution design

We study your part drawing, target cycle time and volume, then propose the right machine or full-line solution before you commit.

02 · Installation & commissioning

On-site installation, levelling and commissioning to verified accuracy — your line runs to spec from day one.

03 · Operator & programming training

Hands-on training for operators and programmers on the control (Siemens / FANUC / Mitsubishi) and on your parts.

04 · Genuine spare parts

Genuine spare-parts supply to keep the machine in original condition and protect long-term accuracy.

05 · Remote diagnostics

Remote diagnostics and technical support to resolve issues fast and minimise downtime across time zones.

06 · Line integration & tooling

Production-line integration with custom fixtures and tooling — automated islands designed, built and commissioned.

07 · Secondary system development

Custom secondary development — machine logic, automation interfaces and bespoke functions tailored to your process.

How engagement works

From your drawing to a verified, running line.

1 · Share your part

Send the part drawing, target cycle time and volume. Our engineers scope the machine or full line.

2 · Build & verify

We build, run a 14-point inspection and—where useful—a sample part before shipment.

3 · Install & support

On-site commissioning, training, then ongoing spares and remote diagnostics.

We're here to help

Need service, spares or a site survey?

Tell us your machine, your line and what you need — our support engineers will respond fast.